Shipping policy
Shipping Policy
Processing Time
At Paxite™, we carefully prepare every order to ensure it meets our quality standards before shipping.
Orders are processed within 1–3 business days (Monday through Friday, excluding public holidays).
Once your order has been shipped, you'll receive a confirmation email containing your tracking number so you can follow your package every step of the way.
Estimated Delivery Time
We proudly ship worldwide.
Most orders are delivered within 7–14 business days after processing, depending on your location and local shipping carrier.
While many orders arrive sooner, delivery times may vary due to destination and customs clearance.
Track Your Order
As soon as your package leaves our warehouse, we'll send you an email with your tracking information.
Please allow 24–72 hours for the tracking system to update after your order has been shipped.
You can check your order status anytime through our Order Tracking page.
Shipping Delays
Although most orders arrive within the estimated delivery window, occasional delays may occur due to customs inspections, high carrier demand, severe weather, or other circumstances beyond our control.
If your order hasn't arrived within 20 business days after shipment, please contact our Customer Support team and we'll investigate the issue and make it right.
Questions?
We're always happy to help.
Email:
service@paxite.shop
Business Address:
Paxite™
2818 Folsom Street
Los Angeles, CA 90033
United States
Our goal is to make your shopping experience with Paxite™ smooth, transparent, and worry-free—from the moment you place your order until it arrives at your door.